We want you to be completely satisfied with your purchase from one Stop Finds. If for any reason you are not satisfied, we offer a straightforward return and refund process.

Return Window:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns:
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Initiate a Return:
To start a return, you can contact us at contact@onestopfinds.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Costs:

• Defective or Damaged Products: If the product is defective, damaged, or incorrect, we will cover the return shipping costs. We will provide a pre-paid return shipping label.
• Customer Remorse / Change of Mind: If you are returning an item because you changed your mind, you will be responsible for paying your own shipping costs for returning your item.

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exceptions / Non-returnable Items:
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods. Please get in touch if you have questions or concerns about your specific item.